Service & Support
Foshan XIAOFA Appliances Technology Co., Ltd. · Professional After-sales · Worry-free
Professional After-sales · Worry-free
- After-sales Response: Upon receiving your inquiry or repair request, XIAOFA’s after-sales team will promptly contact you and handle the matter professionally—ensuring standardized responses to every consultation and service request.
- Warranty Policy: Products comply with China’s national “Three Guarantees” (3G) regulations; core components receive corresponding warranty coverage. Please retain your purchase documentation securely.
- Usage Guidance: Comprehensive step-by-step instructions covering installation, placement, program selection, and inner-drum removal/cleaning—making it easy even for first-time users.
- Accessories & Repairs: Commonly used accessories remain available long-term; for malfunctions, contact official channels for mail-in repair or on-site service (subject to local service network availability).
Warranty Policy: Complies with China’s national “Three Guarantees” (3G) regulations; specific warranty durations follow the product warranty card and official announcements.
Contact Us
Official website: xiaofadq.com
Company address: No. 6 Linshang Road, Beijiao Community, Beijiao Town, Shunde District, Foshan City, Guangdong Province
For after-sales support, please contact XIAOFA Appliances’ after-sales team via the official website xiaofadq.com or through the product page—we’ll process your request as soon as possible.
XiaoFa Electric insists on building people-first appliances to our own standards, treating after-sales as an extension of product strength. We respond actively and handle issues properly, whether pre-sales consulting or after-sales repair.